Privacy Policy

1. Introduction

PrivateFins ("we", "us", or "our") operates the website privatefins.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website. Please read this policy carefully. If you disagree with its terms, please discontinue use of the website.

We reserve the right to update this policy at any time. When we do, we will revise the "last updated" date above. We encourage you to review this policy periodically to stay informed about how we protect your information.

2. Who We Are

PrivateFins is a personal finance education platform. For the purposes of data protection law, the data controller is PrivateFins, contactable at info@privatefins.com.

3. Information We Collect

We may collect the following categories of personal data:

• Contact information: Your name and email address when you submit a contact form.
• Message content: The content of messages you send to us through our contact form.
• Technical data: IP address, browser type and version, time zone, browser plug-in types and versions, operating system, and platform.
• Usage data: Information about how you use our website, including pages visited, time spent, and navigation paths.
• Cookie data: Data collected through cookies and similar tracking technologies. See our Cookie Policy for details.

We do not collect sensitive personal data (such as health information, financial account details, national insurance numbers, or payment card information), and we ask that you do not submit such data through our contact form.

4. How We Collect Your Information

We collect data through:

• Direct interactions — when you fill in and submit our contact form.
• Automated technologies — as you navigate our website, we may automatically collect technical data using cookies, server logs, and similar technologies.
• Third-party analytics — we may use analytics tools (such as Google Analytics) that collect data about your use of our site in aggregate form.

5. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and messages submitted through our contact form.
• To improve our website content and user experience based on aggregate usage analysis.
• To ensure the security and proper functioning of our website.
• To comply with legal obligations.

We will only use your personal data when the law allows us to. We rely on the following legal bases: (a) your consent; (b) our legitimate interests in operating and improving our educational platform; and (c) compliance with a legal obligation.

6. How We Share Your Information

We do not sell, trade, rent, or otherwise transfer your personal data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:

• Service providers: Third-party vendors who assist us in operating our website or providing services (such as hosting or analytics), subject to data processing agreements.
• Legal requirements: If required to do so by law or in response to valid requests from public authorities.
• Protection of rights: To protect the rights, property, or safety of PrivateFins, our users, or others.

7. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those of your country. When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities.

8. Data Retention

We retain contact form submissions for up to 24 months from the date of your enquiry, after which they are securely deleted. Technical and usage data may be retained for up to 26 months for analytics purposes. You may request deletion of your data at any time by contacting us.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access: To request a copy of the personal data we hold about you.
• Right to rectification: To request correction of inaccurate data.
• Right to erasure: To request deletion of your personal data in certain circumstances.
• Right to restrict processing: To request that we limit the processing of your data.
• Right to data portability: To receive your data in a structured, machine-readable format.
• Right to object: To object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@privatefins.com. We will respond within one month.

10. Cookies

Our website uses cookies and similar tracking technologies. For full details about the cookies we use, their purposes, and how to manage your preferences, please see our Cookie Policy.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal data.

13. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at info@privatefins.com.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@privatefins.com
• Website: privatefins.com

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.